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Privacy Policy

Last Updated: 18 August 2026

Sections

  1. 1. Introduction
  2. 2. Data Controller
  3. 3. Information We Collect
  4. 4. How We Use Information
  5. 5. Legal Basis for Processing
  6. 6. Sharing of Information
  7. 7. Cookies
  8. 8. Data Retention
  9. 9. Your Rights
  10. 10. Data Security
  11. 11. International Transfers
  12. 12. Children
  13. 13. Changes to This Policy
  14. 14. Contact Us

1. Introduction

This Privacy Policy describes how Calligris ("we", "us", "our") collects, uses, and protects personal information provided by visitors to calligris.com and by individuals who commission work or attend workshops at our studio located at 72 Gameat Al Dewal Al Arabeya, Ad Doqi, Dokki, Giza Governorate 12411, Egypt.

We operate in accordance with Egyptian data protection requirements, including the provisions of Law No. 151 of 2020 on Personal Data Protection (the "Egyptian Data Protection Law") and its executive regulations. This policy reflects our commitment to handling personal data responsibly and transparently.

By using this website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

The data controller responsible for your personal information is:

Calligris
72 Gameat Al Dewal Al Arabeya, Ad Doqi, Dokki, Giza Governorate 12411, Egypt
Email: info@calligris.com
Phone: +20 120 519 3333

You may contact us directly at the above details for any matter relating to your personal data.

3. Information We Collect

We collect personal information in the following circumstances:

When you contact us: If you send a message through the website contact form or by email, we collect your email address, any name you choose to provide, and the content of your message.

When you commission work: To complete a commission, we require your name, contact email or phone number, delivery address if physical delivery is needed, and the details of your project. We do not store payment card information; payments are handled through agreed methods discussed directly.

When you register for a workshop: We collect your name, email address, and any relevant information about your experience level that you choose to share.

When you subscribe to email updates: We collect your email address only.

Automatically through your browser: When you visit calligris.com, our hosting infrastructure may log your IP address, browser type, referring URL, and pages visited. This is standard server logging and is not used to identify you personally.

Through cookies: We use cookies as described in our Cookie Policy. You can manage cookie preferences through the consent tool on this site.

4. How We Use Information

Personal information is used only for the purposes for which it was collected:

Contact inquiries: To respond to questions and requests you send us.

Commission fulfillment: To plan, create, and deliver your commissioned piece. This includes communicating about design choices, timelines, and delivery.

Workshop administration: To confirm your place in a session, send session details, and follow up after attendance.

Email updates: To send workshop announcements and studio news to subscribers. Every email includes an unsubscribe option.

Site improvement: Anonymized and aggregated data from server logs and analytics cookies may be used to understand how the website is used and to improve its content and performance.

We do not use your personal data for automated decision-making or profiling.

5. Legal Basis for Processing

Under the Egyptian Data Protection Law, we process personal data on the following grounds:

Contractual necessity: Processing necessary to fulfill a commission or provide a workshop service you have requested.

Consent: Where you have provided explicit consent, such as subscribing to email updates or accepting non-essential cookies.

Legitimate interests: Processing necessary for our legitimate business interests, such as responding to contact inquiries and maintaining basic server logs, where these interests are not overridden by your rights and interests.

Legal obligation: Where processing is required to comply with applicable Egyptian law.

6. Sharing of Information

We do not sell, rent, or trade your personal information to any third party.

We may share information with the following categories of third parties only where necessary:

Delivery services: Your delivery address and name are shared with courier services solely for the purpose of delivering a commissioned piece.

Email service providers: If we use a third-party platform to send workshop announcements, subscriber email addresses are processed by that platform under a data processing agreement.

Hosting and infrastructure: Our website hosting provider processes server log data as part of standard hosting operations.

Legal requirements: We may disclose personal data where required by Egyptian law or a competent authority.

All third parties with whom we share data are required to handle it in accordance with applicable data protection laws.

7. Cookies

This website uses cookies. A cookie is a small text file stored on your device by your browser. We use essential cookies that are necessary for the site to function, and optional cookies for analytics and marketing purposes that require your consent.

You can manage your cookie preferences at any time using the consent tool at the bottom of this site. Full details of the cookies we use are provided in our Cookie Policy.

8. Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected:

Contact inquiries: Email correspondence is retained for up to two years unless there is an ongoing commission relationship.

Commission records: Information related to completed commissions is retained for up to five years for business record purposes.

Workshop records: Attendance records are retained for up to two years.

Email subscribers: Subscriber data is retained until you unsubscribe or request deletion.

After the applicable retention period, personal data is securely deleted or anonymized.

9. Your Rights

Under the Egyptian Data Protection Law (Law No. 151 of 2020), you have the following rights regarding your personal data:

Right of access: You may request a copy of the personal data we hold about you.

Right to rectification: You may request correction of inaccurate or incomplete data.

Right to erasure: You may request deletion of your personal data where there is no lawful reason for us to continue holding it.

Right to object: You may object to processing based on legitimate interests.

Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@calligris.com. We will respond within a reasonable timeframe and in accordance with applicable law.

10. Data Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These include secure email handling, limited access to personal data within our studio, and use of reputable hosting infrastructure.

No method of electronic transmission or storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

11. International Transfers

Our studio is based in Egypt and most data processing occurs within Egypt. Where we use third-party services whose infrastructure is located outside Egypt, such transfers are made only to countries or service providers offering adequate data protection standards, or under appropriate contractual safeguards.

12. Children

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

Continued use of the website after a policy update constitutes acceptance of the revised terms.

14. Contact Us

For any questions or concerns about this Privacy Policy or our data handling practices, please contact us:

Calligris
72 Gameat Al Dewal Al Arabeya, Ad Doqi, Dokki, Giza Governorate 12411, Egypt
Email: info@calligris.com
Phone: +20 120 519 3333

Calligris Calligris

Calligraphy and hand lettering studio in Cairo, Egypt.

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